Refunds & Cancellations

We aim to ensure that all customers are satisfied with their purchase. If you are not completely happy, you may request a refund or cancellation within 7 days of your purchase.
Eligibility for Refunds:
The item must be unused and in its original condition.
Proof of purchase is required.
For digital or service-based products, refunds may only apply if the service has not yet been delivered.
Non-Refundable Items:
Sale or promotional items
Gift cards
Products damaged through misuse
Processing Time:
Once your return is approved, refunds will be processed within 7 business days, and the amount will be credited to your original method of payment.
Cancellations:
Orders can be cancelled within 6 hours of purchase, provided the order has not yet been processed or shipped.
Contact Us:
For refund or cancellation requests, please contact:
Email: info@byntondo.co.za
Phone: 073 348 5759